Apogee Electronics: Support: Contact

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Apogee: Support: Contact

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CONTACT
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Apogee Support Contact Info

Before calling or emailing Tech Support...
Please refer to the User's Guide for your particular Apogee product and review the help Documents and FAQ's that are provided in the sections listed by product to the left.

It is also important to register your Apogee gear by returning the warranty card that came in the package or using the On-line Registration Form. That way we can keep you informed on updates, modifications and enhancements that are available for your unit.

If you have registered your product and exhausted the online support system
please contact us by using one of the following methods:

Contacting Tech Support...

CALL: 310 584-9394
Tech Support assistance is available weekdays from 9 A.M. - 6 P.M. P.S.T.

FAX: 310 584-9385
Fax your questions at any time

EMAIL: Complete the form below and a Tech Support representative will respond as soon as possible.

How to arrange for repair of your unit

In the event that your unit needs to be repaired, contact your dealer or distributor in the first instance. Many dealers can repair Apogee units at their own location, saving you the time and hassle of having to send it to California. Your dealer will advise you if you need to contact us directly to arrange for repair at Apogee.
If you need to return the unit to Apogee, you must contact us (by one of the means listed) and obtain a Return Materials Authorization (RMA) number. You will be asked for your unit model and serial number, plus a description of the problem and some other relevant details.
Package your unit securely in its original packaging if possible. Be sure that shipping is pre-paid and insured:

Apogee will not accept returns which do not have an RMA number or are not insured and pre-paid.

Your contact information:

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Your support information:

*Apogee product you are using

*Date of purchase

*Describe your problem

*What other products are you using with your Apogee gear?
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