Support

IMPORTANT NOTE: We are experiencing issues with our Customer Portal. We expect to have it back online within 24 hours.

Getting Started with BOOM

Getting Started with Duet 3

Getting Started with Symphony Desktop

Register & Download

Register your New Product and Get Important Updates

Got a new Apogee product? Click here to register, get the latest updates, and to access any plugins or software add ons your product may include.

Download Product Software Installers and Plugins

Need to download software for your Apogee product?
Click here to access the installers for all products.

Get Help

Get Answers - Search the Knowledgebase

The Apogee support team is constantly updating the knowledge base. There you will find answers to many frequently asked questions, troubleshooting articles, tips on recording & instructional videos.

Contact Support - Chat and Tickets

Need to speak to an Apogee rep? Tech support is free for current & some legacy products only. Submit a ticket by clicking the “Contact Support” button below. Live Chat is currently unavailable for maintenance. Please submit a ticket and we will assist you as soon as possible.

Important Issues: Interface not recognized by Apogee Software

macOS 10.15 Catalina to 10.13 High Sierra – During Apogee software installation, Allow button must be clicked in Mac System Preferences > Security & Privacy