Duet Support

Contact Apogee Tech Support – Chat and Email Response

Need to speak to an Apogee rep? Tech support is free for current & some legacy products only. Speak to an agent via live chat in the lower right corner of your screen (during chat hours), or submit a ticket through the above form.

Get Answers Now – Search the Apogee Knowledgebase

The Apogee support team is constantly updating the knowledgebase. There you will find answers to many frequently asked questions, troubleshooting articles, tips on recording & instructional videos.

Duet for Mac/PC/iOS

Duet User’s Guide for Windows

Optimizing Windows 10 for Apogee USB Interfaces ONE, Duet, Quartet

Windows – LatencyMon Guide (Windows 10 users only)

Duet for iPad & Mac QuickStart Guide

Duet for iPad & Mac User’s Guide

Important note about connecting Duet to iOS Devices

The Apple Lightning to USB Camera Adapter and generic USB-Lightning adapters will not correctly connect Duet with iOS devices.  

Using Duet with iOS devices requires the Apogee Duet Lightning cable which you can buy here.

Get answers now in the
Apogee Knowledgebase

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