Legacy Product Support

Contact Apogee Tech Support – Chat and Email Response

Need to speak to an Apogee rep? Tech support is free for current & some legacy products only. Speak to an agent via live chat in the lower right corner of your screen (during chat hours), or submit a ticket through the above form.

Get Answers Now – Search the Apogee Knowledgebase

The Apogee support team is constantly updating the knowledgebase. There you will find answers to many frequently asked questions, troubleshooting articles, tips on recording & instructional videos.

AD-16

AD-16 User’s Guide

Analog 8 IN Pinout

Analog 8 OUT Pinout

AES OUT Pinout Diagram

Connecting AD/DA 16 and 16x with Digi 192

Connecting AD/DA 16 and 16X with MOTU 2408 mkIII

AD-16X

AD-16X Firmware v. 2.03

Apogee Midi Updater v. 1.26
  • Suitable for all AD-16X serial numbers
  • Firmware and Read Me included

Apogee Updater XP v. 1.08
  • Mac OS X 10.9 only

AD-8000

AD-8000 User’s Guide

Analog 8 IN Pinout

Analog 8 OUT Pinout

AES 8 IN Pinout

AMBus FireWire

AMBus FireWire User’s Guide

AMBus HD

AMBus HD User’s Guide

Big Ben

Big Ben User’s Guide

Using Big Ben with Pro Tools (without a Sync I/O)

Big Ben Termination : How and Why

DA-16

DA-16 User’s Guide

Analog 8 OUT Pinout

Connecting AD/DA 16 and 16x with Digi 192

Connecting AD/DA 16 and 16X with MOTU 2408 mkIII

DA-16X

DA-16X Firmware v. 2.07

Apogee Midi Updater v. 1.26
  • Suitable for all DA-16X serial numbers
  • Firmware and Read Me included

Apogee Updater XP v. 1.08
  • For Mac (works for Unitor 8)

Ensemble (FireWire)

Mini-DAC

Mini-DAC User’s Guide

Mini-DAC/Mini-Me: Connecting to MBox

Mini-DAC: Connecting to Digi 002

Read Me: USB Compatibility and Setup: Panther-G5

Mini-Me

Apogee USB ASIO Driver v. 0.9.1
  • This driver is required for Cubase SX, Nuendo 2.0 and Digital Performer 4.0. Mac OS 10.2.3 and up

Apogee USB ASIO Driver v. 2.0.9
  • For Mac OS 9.x

Apogee USB ASIO Driver v. 2.50
  • Windows 98SE, Me, 2000 and XP

Mini-Me FireWire

Mini-Me FireWire Driver
  • For Windows XP v. 2.11

Mini-MP

Mini-MP User’s Guide

PSX-100

PSX-100 User’s Guide

PSX-100: 88.2-96kHz/Pro Tools

Rosetta 200

Rosetta 800

Rosetta 800 User’s Guide

Rosetta 800 to RME 9652

Rosetta 800 to MOTU 896, 828 mk III

Rosetta 800 to Digidesign Digi 192

Rosetta 800 to Digi 002 & 001

Analog 8 IN Pinout

Analog 8 OUT Pinout

AES 8 IN Pinout

Rosetta AD

Rosetta AD User’s Guide

Symphony 32

Current Symphony PCI-E Software Installer
  • Compatible with Snow Leopard 10.6.7 and OS 10.5.8
  • Not compatible with Mac OS 10.6.8
  • Includes Maestro v. 1.9.18

Previous Symphony PCI-E Software Installer
  • Compatible with Mac OS 10.5.0 to 10.5.7
  • Includes Maestro v. 1.6.23

Previous Symphony PCI-E Software Installer
  • Compatible with Mac OS 10.4.11
  • Includes Maestro v. 1.6.23

Symphony 64 PCIe

Symphony 64 Software Installer

Previous Symphony 64 Software Installer
  • Compatible with Mac OS 10.4.11 and 10.5.3 to 10.5.8
  • Includes Maestro v. 1.7.25

Symphony I/O (first generation)

Symphony Mobile

Symphony Mobile Software Installer
  • Compatible with Snow Leopard
  • Includes Maestro v. 1.9.18

Symphony Mobile Firmware

Previous Symphony Mobile Software Installer
  • Includes Symphony Mobile driver v1.0.5 and Maestro v 1.6.23

Symphony Mobile CS Release
  • This CS release corrects a specific issue that occurs with some Late 2008 (and later) MacBook Pros.

Trak2

Trak2 User’s Guide

Analog 8 IN Pinout

Analog 8 OUT Pinout

AES 8 IN Pinout

Trak2 Optional DAC Installation

Trak2 EPROM Upgrade Documentation

X-Digi-Mix

X-Digi-Mix User’s Gude

X-FireWire

X-FireWire Firmware for Mac: Rosetta 200 Rev E
  • Includes X-FireWire Firmware, X-FireWire Updater, X-FireWire User’s Guide, Maestro Software and Read Me

X-FireWire Firmware for Windows: Rosetta 200 Rev E
  • Firmware Install for Windows XP

X-FireWire Firmware for Mac: DA-16X Rev E
  • Includes X-FireWire Firmware, X-FireWire Updater, X-FireWire User’s Guide, Maestro Software and Read Me

X-FireWire Firmware for Windows: DA-16X Rev E
  • Firmware Install for Windows XP

X-FireWire Firmware for Mac: AD-16X Rev E
  • Includes X-FireWire Firmware, X-FireWire Updater, X-FireWire User’s Guide, Maestro Software and Read Me

X-FireWire Firmware for Windows: AD-16X Rev E
  • Firmware Install for Windows XP

X-FireWire Firmware for Mac: Rosetta 800 Rev E
  • Includes X-FireWire Firmware, X-FireWire Updater, X-FireWire User’s Guide, Maestro Software, Read Me

X-FireWire Firmware for Windows: Rosetta 800 Rev E
  • Firmware Install for Windows XP

X-FireWire Firmware for Mac: DD-16X Rev E
  • (AD-16X or DA-16X Advanced Routing)
  • Includes X-FireWire Firmware, X-FireWire Updater, X-FireWire User’s Guide, Maestro Software and Read Me

X-FireWire Firmware for Windows: DD-16X Rev E
  • (AD-16X or DA-16X Advanced Routing) Firmware Install for Windows XP

X-FireWire Driver Installer
  • For Windows XP

Apogee FireMix Application Installer
  • For Windows XP

X-HD

Current X-HD Firmware v. 3.0
  • This firmware provides compatibility with Avid’s Pro Tools HDX and HD Native PCIe systems.

Previous X-HD Firmware v. 2.07

Apogee Midi Updater v. 1.26
  • For Mac (works for Unitor 8)

Apogee Updater XP v. 1.08
  • For Windows XP

X-Symphony

Current X-Symphony Firmware Package v. 2.7
  • Includes X-Symphony Firmware, updater application and instructions
Previous X-Symphony Firmware Package v. 01
  • Includes previous X-Symphony Firmware, updater application and instructions

X-Video

X-Video User’s Guide