ONE Support

Contact Apogee Tech Support – Chat and Email Response

Need to speak to an Apogee rep? Tech support is free for current & some legacy products only. Speak to an agent via live chat in the lower right corner of your screen (during chat hours), or submit a ticket through the above form.

Get Answers Now – Search the Apogee Knowledgebase

The Apogee support team is constantly updating the knowledgebase. There you will find answers to many frequently asked questions, troubleshooting articles, tips on recording & instructional videos.

ONE for iPad & Mac

ONE for Mac


The quickest way to download software installer package for your product.  Recommended for anyone who has already registered.

Registration is essential for validating your product warranty, product repairs and any eligible promotional offers

Important note about connecting ONE to iOS Devices

The Apple Lightning to USB Camera Adapter and generic USB-Lightning adapters will not correctly connect One with iOS devices.  

Using One with iOS devices requires the Apogee One Lightning cable which you can buy here.

Get answers now in the
Apogee Knowledgebase

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