Quartet Support

Contact Apogee Tech Support – Chat and Email Response

Need to speak to an Apogee rep? Tech support is free for current & some legacy products only. Speak to an agent via live chat in the lower right corner of your screen (during chat hours), or submit a ticket through the above form.

Get Answers Now – Search the Apogee Knowledgebase

The Apogee support team is constantly updating the knowledgebase. There you will find answers to many frequently asked questions, troubleshooting articles, tips on recording & instructional videos.


The quickest way to download software installer package for your product.  Recommended for anyone who has already registered.

Registration is essential for validating your product warranty, product repairs and any eligible promotional offers

Important note about connecting Quartet to iOS Devices

The Apple Lightning to USB Camera Adapter and generic USB-Lightning adapters will not correctly connect Quartet with iOS devices.  

Using Quartet with iOS devices requires the Apogee Quartet Lightning cable which you can buy here.

Get answers now in the
Apogee Knowledgebase

Have a Question?
Ask an Apogee Expert

Find a Dealer with the
Apogee Dealer Locator